Tap it to install the update on the Fitbit device. Tap the device image, and if there is an update available, a pink ' Update' button should be visible. To check if there is an update for the Fitbit, open the companion app, select the ' Today' tab at the bottom of the screen, and click on the profile picture in the top left corner. One of the first troubleshooting steps to address the black screen issue on your Fitbit Charge 3 is to perform a restart. This will open the brightness settings where you can make adjustments. ![]() Once you’re in the Settings menu, scroll down and select Brightness. You can access this by swiping left on the clock face until you find the Settings option. Users should also make sure their smartphone is updated to the latest software version.Ī Fitbit may not sync if it isn't running the latest software version. Start by navigating to the Settings menu on your Fitbit Charge 3. For Android devices, the phone must be running Android 10 or higher while iPhones must be running iOS 14 or higher. Users should also check if their device meets the minimum software version required for a Fitbit device. Search for the Fitbit app on either store, and tap the ' Update' button next to the app if displayed. ![]() Swipe up on the clock face to see your daily stats, including steps, heart rate, active minutes, sleep, and more. Open the app to see your exercise history, check your sleep stages, log food, and more. iPhone users can do this by going to the App Store, while Android users can check for an update via the Play Store. Charge 3 syncs your data with the Fitbit app throughout the day. Scroll down again and select Factory Reset. You can access this menu by swiping left on the clock face. ![]() If syncing issues persist, check if there is an update available for the Fitbit app. Here’s a step-by-step guide on how to perform a factory reset on your Fitbit Charge 3: Go to the Settings menu on your Fitbit Charge 3. Looking at the hardware, Fitbit provides a lovely 26 x 21.8 mm AMOLED touchscreen color display.
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